Safe Gaming

At Bonus Game Responsible Gaming Culture

We believe gaming should be a source of entertainment — not stress or addiction. Follow Bonus Game's responsible gaming principles to keep your experience healthy and enjoyable.

18+
Age Verification Confirmed
24/7
Support Services
5
Protection Tools
100%
Voluntary Controls

Your Safety Is Our Priority

Every feature on Bonus Game is built to ensure your gaming experience is safe and enjoyable.

Introduction

What is responsible gaming and why does it matter?

Responsible Gaming means enjoying gaming mindfully — knowing your financial limits, keeping track of your time, and never letting entertainment turn into addiction. Bonus Game believes that genuine gaming enjoyment only comes when the player stays in control.

Online gaming is growing fast in Bangladesh. At Bonus Game, we want every player to enjoy gaming with a healthy mindset. Following responsible gaming principles keeps it fun — and protects you from harm.

This page covers all of Bonus Game's responsible gaming tools, self-assessment options, and support resources in detail. Read this guide to responsible play and take control of your gaming experience.

Keep in Mind: Gaming is entertainment — wins and losses are both part of it. Never chase your losses by betting more. That is the core principle of responsible play.

Warning Signs

Problem Gambling Signs Recognise

We don't always notice when gaming starts to affect our lives negatively. Bonus Game wants you to recognize these signs early and take the right steps before things escalate.

If you notice any of the signs below in yourself, use our responsible gaming tools or reach out to us.

  • Spending beyond your set budget and feeling regret afterward
  • Chasing losses by placing bigger bets to try to win back what you've lost
  • Lying to family or friends to hide your gambling activity
  • Neglecting work, studies, or family responsibilities
  • Feeling restless or uneasy when you're not gaming
  • Continuing to gamble by borrowing money or draining savings
  • Repeatedly trying to stop gaming but failing to do so
  • Using gaming as a way to cope with stress or sadness

These signs are not a weakness — recognizing them is a strength. Bonus Game is always here to help.

Self-Assessment

Check for Yourself — Where do you stand?

Gaming Behavior Check

Read the questions below and check the ones that apply to you:

Protection Tools

Bonus Game's Responsible Gaming Tools

Bonus Game provides players with a range of effective tools to help them stay in control of their gaming. These tools are completely free to use and can be turned on or off at any time.

Tool Name How To Applicable
Deposit Limit Set daily, weekly, or monthly deposit limits For Everyone
Session Time Limit Sets a time limit for continuous play and alerts you when it is reached For Everyone
Loss Limit Gaming stops automatically once you've lost a set amount For Everyone
Cooling-Off Period Pause your account for 1 to 30 days On Request
Self-Exclusion Full account closure for 6 months to 5 years On Request
Reality Check Reminds you how long you've been playing at regular intervals For Everyone

How do I set a deposit limit?

1

Log in to your account

Log in to Bonus Game with your email and password.

2

Go to Account Settings

Click the profile icon in the top right corner and navigate to the "Responsible Gaming" section.

3

Choose Your Limit Type

Daily, weekly, or monthly — choose whatever works best for you.

4

Enter an amount and save

Enter the amount and click "Save". Changes take effect immediately.

Self-Exclusion

Self-Exclusion — When you need a break

Sometimes stepping back is the smartest decision you can make. Bonus Game's Self-Exclusion feature puts you in control — choose how long you need away, and we'll take care of the rest.

6-Month Self-Exclusion

For a short pause. During this time, no log-ins, deposits, or bets are possible.

1-Year Self-Exclusion

Ideal for a longer break. Give yourself time to recover and focus on your mental wellbeing.

3-Year Self-Exclusion

An effective step for serious concerns. Use alongside professional support.

5-Year Self-Exclusion

For long-term solutions. Promotional emails are also paused during this period.

During Self-Exclusion, Bonus Game will not send you any marketing communications. Once the period ends, you'll need to reapply to regain access — it does not resume automatically.

To submit a self-exclusion request support@bonusgame.wsSend us an email or reach out via live chat. We will action your request within 24 hours.

Tips

Responsible Gaming Practical Tips

Follow the tips below to build responsible gaming habits at Bonus Game. They'll help make your experience safer and more enjoyable.

  • Set Your Budget Upfront: Set a fixed budget before each session and stick to it.
  • Stick to your limits: Decide in advance how long you will play. You can use a timer to help.
  • Don't play under the influence or when emotionally charged: You make better gaming decisions when you're in a clear, stable state of mind.
  • Accept Losses: Losses are a natural part of gaming. Don't chase them desperately.
  • Take a Break: Take breaks during long gaming sessions. Get up, walk around, drink some water.
  • Keep Other Hobbies Too: Spend time on hobbies, family, and friends outside of gaming.
  • Don't Think of It as a Way to Make Money: Gaming is entertainment, not a source of income.

Remember, in gambling games the house always has a long-term edge. There is no guaranteed strategy for winning consistently. Play only for entertainment, and only with money you can afford to lose.

Support

A Helping Hand — You're Not Alone

Gaming problems can make people feel isolated. But Bonus Game is always here for you. Our responsible gaming team and external specialist services are ready to provide support.

  • Bonus Game Support: support@bonusgame.ws — Available 24/7
  • Live Chat: Log in to the platform for instant support
  • Confidential Support: Get help while staying anonymous

There's no shame in talking about responsible play. Our team won't judge you — they're here to help.

Key Benefits

Why Bonus Game The Safer Choice?

Our platform is more than just a place to play — it's a responsible environment designed with your safety in mind.

Age Verification System

Only players aged 18 and above may register an account at Bonus Game. Age verification is mandatory during sign-up.

Smart Budget Control

Set daily, weekly, and monthly deposit limits. If you reach your budget, the platform will automatically alert you.

Real-Time Session Tracking

You can always see how long you have been playing. You will receive a reminder once your set time is up.

Simple Self-Exclusion Process

Apply for Self-Exclusion in just a few minutes. Your request will be respected, no questions asked.

Confidential Counselling Services

You can speak with our responsible gaming team in complete confidence. No judgment, ever.

Loss Limit Protection

Gaming stops automatically once you reach your loss limit. Stay protected from financial harm.

FAQ

About Responsible Gaming General Questions

Yes, all responsible gaming tools at Bonus Game are completely free. Deposit limits, session limits, loss limits, cooling-off periods, and self-exclusion — none of them cost anything. These are your rights.

Your account cannot be reactivated before the self-exclusion period ends. Once it expires, you will need to submit a new request and the Bonus Game team will reach out to you. Access is not restored automatically.

No, a Self-Exclusion request can only be submitted by the account holder themselves. However, if you're concerned about a loved one's gaming habits, contact our support team — they can offer guidance.

Reducing a limit takes effect immediately. However, increasing a limit requires a 7-day waiting period — this is designed to prevent impulsive decisions. This rule is in place to protect you.

Cooling-Off is a short-term break (1–30 days) during which your account is temporarily deactivated. Self-Exclusion is a longer-term commitment (6 months–5 years) that permanently closes your account and stops all marketing communications.

Yes, Bonus Game strictly enforces an 18+ policy. Age is verified at registration, and any suspicious accounts are suspended pending verification. If there are minors in your household, please use parental controls on your devices.
Get Started

Play responsibly, Stay in the fun

Join Bonus Game and enjoy a safer gaming experience with protective tools available from day one. We are here for you.

Registration is completely free. 18+ only. Play responsibly.

বাংলা