Data Protection Policy

Bonus Game Privacy Policy — How Safe Is Your Data with Us

Bonus Game believes privacy is a fundamental right. This policy clearly explains what data we collect, why we collect it, and how securely we keep it.

Last Updated: January 2026
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For users in Bangladesh
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Third-Party Sale
24/7
Data Security Monitoring
72 hours
Maximum Data Deletion Timeframe

This privacy policy applies to the bonusgame.ws website and all its services. By reading this policy, you will understand how Bonus Game handles your personal information.

01 Introduction

Welcome to Bonus Game. We know that sharing personal information online raises a lot of questions — where does my name and address go? Is my payment information safe? Is anyone selling my data? These are completely valid concerns, and we are committed to answering them honestly.

As a responsible online gaming platform, Bonus Game takes your privacy seriously. This Privacy Policy clearly explains what information Bonus Game collects, why it collects it, how long it is retained, and what rights you have over your data.

This policy applies to the bonusgame.ws website, mobile app, and all our digital services. By using our platform, you are considered to have agreed to this policy. However, agreeing does not mean giving up your rights — this policy is here to show you exactly how much control you have over your own data.

This policy is written in plain language so every user can understand it easily. If any part is unclear, feel free to ask our support team.

02 What Data We Collect

Bonus Game only collects the information necessary to run our services properly. Collecting excessive or irrelevant data goes against our policy.

Personal Identification Information

Data Type Example Mandatory?
Full Name As per National ID Yes
Date of Birth For Age Verification Yes
Mobile Number For OTP & Communication Yes
Email Address Account Verification & Notifications Yes
Residential Address For KYC verification Yes
National ID Number For Identity Verification Yes
Occupation & Income Information As per AML regulations If needed

Financial Information

  • Mobile banking account number (bKash, Nagad, Rocket)
  • Transaction history & amounts
  • Deposit & withdrawal records
  • Bonus Usage & Wagering History

Technical Information

  • IP address & device type
  • Browser & Operating System Information
  • Login time & session data
  • Game History & Preferences
  • Cookie & tracking pixel data

Bonus Game never stores your full payment card number or CVV. Payment details are always kept encrypted on the payment gateway provider's servers.

03 How We Collect Your Data

Bonus Game collects your information in several ways. Here's what you should know about each method.

  • Directly Provided: You provide information directly when filling out the registration form, submitting KYC documents, or contacting our support team.
  • Automatically: Your device, browser, and gaming activity data are automatically recorded while you use the platform.
  • From Third Parties: Relevant information may be verified with payment providers and identity verification agencies.
  • Via Cookies: Cookie technology is used while browsing the website to track your preferences and usage patterns.

04 Purpose of Data Use

Bonus Game uses collected data for specific, legitimate purposes only. We never use your information for unrelated activities.

  • Account management & verification: To create new accounts, verify identity, and ensure login security.
  • Financial Transaction Processing: To process deposits, handle withdrawals, and distribute bonuses.
  • Customer Support: For resolving your issues, handling complaints, and providing support.
  • Security & Fraud Prevention: To detect suspicious activity, prevent money laundering, and maintain platform security.
  • To meet legal obligations: To comply with regulatory requirements and provide information to law enforcement agencies when required.
  • Personalized Experience: To suggest games, bonuses, and offers tailored to your preferences.
  • Marketing Communications: To send you promotional offers and updates (which you can opt out of at any time).
  • Platform Improvement: To analyse user behaviour and improve our services.

Bonus Game never sells your data to advertisers or unrelated third parties. Your information is used only for the purposes outlined above.

05 Data Sharing & Disclosure

Bonus Game may share your information with third parties only in limited, specific circumstances. Those circumstances are outlined below:

  • Payment Partners: Payment service providers such as bKash, Nagad, and Rocket receive only the information necessary to process transactions. They operate under their own privacy policies.
  • KYC & Identity Verification Agency: Approved third parties may be used for age and identity verification.
  • Game software provider: Certain technical data is shared with game providers as required for game operation.
  • Law Enforcement: Data may be shared with government authorities under a court order or legal obligation.
  • Anti-Money Laundering Agency: Information on suspicious transactions may be reported to the relevant authorities when required by law.

Bonus Game never sells, rents, or shares your personal data with advertisers, data brokers, or unrelated businesses.

06 Cookies & Tracking Technologies

Bonus Game uses cookies on its website. Cookies are small text files stored in your browser that help the website recognize you.

Types of cookies we use:

  • Essential Cookies: These cannot be disabled as they are required to maintain your login session and ensure platform security.
  • Functional Cookies: To remember your language preference and display settings.
  • Analytics Cookies: For monitoring and improving platform usage. You can disable these.
  • Marketing Cookies: To show you personalized offers. You can turn these off at any time.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.

07 Data Security Measures

Bonus Game uses industry-standard technology and processes to protect your data. Security is an ongoing investment for us, not a one-time effort.

  • 256-bit SSL/TLS Encryption: All website and app communications are encrypted.
  • Two-factor authentication (2FA): An extra layer of security at login.
  • Firewall & Intrusion Detection: Active measures in place to prevent unauthorized access.
  • Regular Security Audits: Regular audits conducted by third parties.
  • Data Masking: Sensitive information is stored in a masked state within the system.
  • Restricted Access: Only authorized personnel can access data on a need-to-know basis.
  • Data Backup: Regular backups are maintained on secure, encrypted servers.

In the event of a security breach, Bonus Game will notify affected users and relevant authorities within the legally required timeframe.

08 Your Data Rights

As a Bonus Game user, you have several important rights over your own data. Get familiar with them and use them whenever you need to.

Right to Access Data

To find out what information we hold about you, submit a request. We will respond within 30 days.

Right to Rectification

If any information is incorrect, you may request a correction. You can also update many details directly from your account settings.

Right to Erasure

After closing your account, you may request that your data be deleted, though certain information may be retained for a specified period due to legal requirements.

Right to Restrict Processing

In certain circumstances, you can request that we limit how we process your information.

Right to Data Portability

You may request an export of your data in a readable format (CSV or JSON).

Right to Opt Out of Marketing

You can unsubscribe from promotional emails and SMS at any time — easily through your account settings or the unsubscribe link in any email.

To exercise any of your rights support@bonusgame.wsEmail us with "Data Rights Request" in the subject line. We will respond within 30 days.

09 Data Retention Period

Bonus Game does not retain any data longer than necessary. However, certain information must be kept for a defined period due to legal obligations.

Data Type Retention Period Reason
Account Information For the duration of active account + 5 years Legal Obligation
Financial Transaction Records 7 Years AML & Tax Regulations
KYC Documents 5 years after account closure Regulatory Requirements
Customer Support Contact 3 years Dispute Resolution
Cookies & Browsing Data Up to 13 months Analytics Purposes
Marketing Preferences Until unsubscribed Communication Management

Once the designated retention period ends, data is securely deleted or anonymized.

10 Minor Protection

Bonus Game strictly does not serve anyone under the age of 18. Our platform is for adults only.

  • Date of birth is verified at the time of registration.
  • Age is verified through the KYC process.
  • Any account suspected of belonging to a minor is suspended immediately.
  • If we become aware that data has been collected from a minor, it will be deleted immediately.

If you suspect a minor in your household is using Bonus Game, please contact support@bonusgame.ws immediately. We will take swift action.

11 Changes to the Privacy Policy

Bonus Game may update this Privacy Policy from time to time. Changes may be made in response to legal updates, adoption of new technologies, or modifications to our services.

  • You will be notified by email at least 30 days before any significant changes take effect.
  • The date of the latest update will always be shown at the top of this page.
  • Continued use of the platform after any changes indicates acceptance of the updated policy.
  • To request a copy of a previous version of our policy, please contact our support team.

12 Contact Us

If you have any questions, complaints, or requests regarding this privacy policy, do not hesitate to contact us. Our data protection team is always ready to help.

  • Email: support@bonusgame.ws
  • Live Chat: Log in to the platform and chat with us directly
  • Support Hours: 24 hours a day, 7 days a week

Data-related requests typically receive an initial response within 7 business days and a final resolution within 30 days.

Why Bonus Game Is Trustworthy

Our commitment to protecting your privacy

Bonus Game is committed to protecting your data — not just in words, but in practice.

Data Is Never Sold

Bonus Game never sells or shares your personal data with advertisers, data brokers, or any unrelated parties. Your information is used exclusively to serve you. This is a non-negotiable part of our core policy.

Highest-Grade Encryption

Every transaction and personal detail you share is protected with 256-bit SSL encryption. Bank-grade security measures ensure unauthorized access to your data is completely prevented.

You're in control of your data

At Bonus Game, you can view, update, or delete your personal data at any time — from opting out of marketing messages to deleting your account entirely, every decision is yours.

Regular Security Audits

Independent third parties regularly audit Bonus Game's security infrastructure. These audits ensure our protection measures consistently meet international standards.

A transparent policy in Bengali

We believe every user has the right to understand our Privacy Policy in plain, accessible English — so the entire policy has been written to be clear and straightforward.

Data Protection Support

Our dedicated support team is always ready to help with any data-related queries. Reach out via email or live chat for a fast, helpful response.

Frequently Asked Questions

Your Privacy Questions Answered

No, Bonus Game never sells your personal data. Your information is used solely to provide services, ensure security, and meet legal obligations.

Yes. Send an email to support@bonusgame.ws with the subject "Data Access Request" and we will provide full details of all information we hold about you within 30 days.

Partially. Financial transaction and KYC data must be retained for a set period due to legal requirements. However, marketing data and cookie data are deleted immediately.

Click the "Unsubscribe" link at the bottom of any promotional email, or turn off marketing communications from the Notifications section in your account settings. You can also contact our support team to opt out.

Yes. Bonus Game does not store complete payment details on its own servers. All transactions are processed directly through a PCI-DSS certified payment gateway, and every connection is secured with 256-bit SSL encryption.

Start gaming safely — your data is fully protected

Protecting your privacy at Bonus Game is our responsibility. Register with confidence and enjoy the best gaming experience in Bangladesh.

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